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Web Site Issues

Why doesn’t your site work with my browser?
Check your browser. You may not have its latest version. If you're not sure which version of the browser you're using, select "About Navigator", "About Communicator" or "About Internet Explorer" from the Help Menu of your browser. This will display the version number of the browser. (Macintosh users: Look under the Apple Menu.)

If you're using Netscape version 4.05 or earlier or Microsoft Internet Explorer 4.01 for Macintosh or earlier, you need to upgrade your browser.

Where can I go to update my browser?
To upgrade your Netscape browser to the latest version visit:
home.netscape.com/download and select the version appropriate for your operating system.

For the latest version of Microsoft Internet Explorer for Windows, visit:
www.microsoft.com/windows/ie/download/default.asp.

Apple Macintosh users visit:
www.microsoft.com/mac/download/en/default.asp.

For more detailed information, go to:
Verisign’s FAQs, Verisign’s Facts on Root CA or Certificate Information at Netscape.

Why do you use cookies?
Our site uses cookies (a feature of your Web browser) to keep the items you select attached to your order, ensuring that your order is shipped to you and not someone else. The cookies assign a unique identification to your computer. If you have registered with iParty.com, these cookie files also store your personal information, such as name and address, so that you don’t have to re-enter information each time you make a purchase. iParty.com safely stores this data behind firewalls using state-of-the-art technology.

If the items in your shopping cart keep disappearing, check your browser settings. Your browser may be configured not to accept cookies. You can change your browser option to accept cookies by going to "Preferences" (Netscape) or "Internet Options" (Internet Explorer).

What information does iParty.com get from my cookies?
iParty.com is able to access only the cookies that it sets on your computer and we are only able to determine the type of computer operating system and browser that you and other visitors are using. We collect this information in the aggregate in order to provide services better tailored to our users needs. We do not link the information collected through cookies to personally identifiable information submitted by users when participating in our activities.

What is a certificate and how does it affect me?
A certificate is an electronic message used for security purposes. It is used to verify the identity of the sender whenever encrypted information is transmitted.

The certificates on versions of Netscape Navigator and Netscape Communicator versions 4.05 or earlier (released in August 1998) expired on December 31, 1999. There is no impact on Microsoft browsers, with the exception of Microsoft Internet Explorer 4.01 for Apple Macintosh.

This is not a Y2K issue or a problem specific to iParty.com. You will encounter this whenever you connect to a secure site that uses digital certificates and encrypted (SSL) technology.

If you have not upgraded your browser, you will see a dialog box indicating that the certificate has expired. You will be prompted to check your computer's clock and you will be given the option to continue.

If you continue without any further action, SSL (the protocol that is used to encrypt all the information, such as your personal data, etc.) will still be active for the session and all information between the browser and the Web site server (www.iParty.com) will still be encrypted.
However, to ensure the highest level of security, we strongly recommend that you upgrade your browser to the latest version of Netscape or Internet Explorer for Mac. This will automatically update your certificate.

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