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| Need help with your order? Go ahead and call us at 800-4iParty (800-447-2789)! |
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Returns
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What
is the iParty.com return policy?
Merchandise purchased on iParty.com may only be returned through the online return authorization process and will not be accepted at iParty Retail Stores.
Merchandise may be returned within 30 days of receipt of order with a return authorization number. You may only return unused and unopened merchandise with its original packaging and accessories.
All returns are subject to a minimum 15% restocking fee, therefore we encourage you to estimate your needs as closely as possible.
Due to health concerns, costumes, headwear, and food items cannot be returned. Other non-returnable items include; glow products, seasonal and/or dated items after the event date. All closeout sales are final and cannot be returned.
Returned shipping is the responsibility of the sender. Product received without Return Authorization Number becomes property of iParty.com.
Return policy subject to change without notice.
Simply
follow these instructions:
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Product received without Return Authorization Number becomes property of iParty.com
1.
Wrap the package securely with original packaging material.
2. Include the packing slip. Let us know which items you are
returning and why.
3. Be sure we have your name, address, phone number and email
address. Please add any missing information.
4. For your protection, please send your package via UPS or
Insured Parcel Post. This protects you in case your package
is damaged or lost in transit. Send to: |
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iParty.com
Returns
Dept.
4875 White Bear Parkway
White Bear Lake, MN 55110
Email Us to request a Return Authorization. Please give specific reasons for your return, the items(s) you are returning and your order number. Expect your Return Authorization within 48 hours.
NOTE: Authorization is required to obtain credit.
If you
have any questions, contact us at customercare@iparty.com.
Sorry, iParty.com does not pay for return shipping unless
you are returning a product because it arrived damaged. Also,
we cannot accept returns on candy, seasonal or dated merchandise.
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