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Shopping at iParty.com

What can I do at iParty.com?
Lots of things! Start by surfing our website to get party ideas and find great products. When you are ready, online shopping at iParty.com starts on our homepage. Basically, iParty.com is divided into Birthday shops, Milestone shops, Seasonal shops and Specialty shops. Within each shop, you can browse a la carte from categories including party goods, favors & fun stuff, invitations, cake decorating, entertainment, decorations, gifts, balloons and costumes. When you see items you like, add them to your shopping cart. Then invite your friends. Who knew throwing a party could be so simple?

Here's a quick run-through of our site.

* select the Party of the Week
* pick featured product
* choose a shop
* click on a category
* search for any product
* go to our Parrot Head Shop
* get party ideas, advice and recipes
* order or shop from our paper catalo

What is a Party Pack?
iParty.com's merchandising mavens create Party Packs to make shopping easy for you. Buying a Party Pack will give you all the basics you need for throwing a party. They typically include coordinating invitations, napkins, plates, cups, cutlery, tablecover, candles, ribbon, streamer and balloons. Most of our Party Packs are designed for parties of eight, but there are occasionally Party Packs for up to 25 people. You can add more basics or favorite specialties to your Party Pack by shopping "a la carte."
Remember to read the iPartyTips that go along with each Party Pack. When you get to a Party Pack page, simply click on the iPartyTips button located on the lower right of your screen. A window will pop up, giving you twenty-one tips to make throwing that party easy.

How much party stuff do I need?
For each guest, plan on three cocktail napkins, two dessert napkins, two dinner napkins, two dessert plates and two dinner plates. One knife will do because most people don't serve anything that requires a knife or if they do, people only need it once. Spoons are only used for dessert and most people use a fork except for ice cream. Because it's cheaper, people usually buy coffee stirrers for coffee. Or even if they use spoons, people tend to use the same few that are hanging around the coffeepot. So definitely get extra forks, but hold back on spoons and knives.

How do I select the right size for a costume?
It's easy to choose the right size. First, click on the size information link on the costume detail page. A pop-up window will appear outlining the size ranges from our vendors. Once you have decided on an appropriate size, simply go to the pull-down menu (also on the costume detail page) and select the size you would like to order. After you have selected a size, you will be able to add the costume to your shopping cart.

If an item is out of stock, when will it be available?
Out of stock items are usually a temporary situation. Products are on order all the time. Most year-round items that are out of stock shortly come back into inventory. However, we do not restock seasonal items once a holiday has passed. We restock those seasonal items just before the season comes around again.

Sometimes, you'll see an out-of-stock Party Pack or Kit. We declare Party Packs and Kits out of stock the minute one component of the ensemble reaches zero (0) on hand. You can still purchase the available components of the ensemble by clicking "See All Products."

What's the best way to search?
When you type a word into our search field, our search system browses the entire iParty.com inventory. To better target your search, use the adjacent pull-down menu to choose a specific product category, such as decorations, party goods or favors. For instance, if you're looking for pink favors: type in "pink" and pull the menu down to "favors."

Also, singular versions of words are more likely to get a response than plural, i.e. search for "knight," rather than "knights." And try two-part words as one word, as well as two. If "water gun" doesn't get you the assortment you want, try "watergun."

If you enter the name of a Party Pack (Pokemon, GI Joe or Elmo, etc.), the search will separate out items that go specifically with that specified theme.

If you are still not getting the results you want, check to make sure there are no misspelled words. For example, Power Puff (correct) vs. Power Puf (incorrect).

You can also search by the print catalog product id#, simply enter the id#. For example, i2811-857.

Are all products available on the Web site also available in iParty retail stores?
Some items on the Web site may not be available in our retail stores. The reverse is also true. Furthermore, inventory and selection may vary from store to store.

Can I return merchandise purchased online to an iParty retail store?
At this time, merchandise purchased on iParty.com cannot be returned to an iParty retail store.

Terms
Payment is due 30 days from date of invoice. A 1 1/2% monthly charge (18% annual rate) will be added to past due accounts. A service charge of a minimum of $15.00 will be applied to any returned check based on the rules and regulations of the state the check is drawn on.

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