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Need help with your order? Go ahead and call us at 800-4iParty (800-447-2789)!
 

How to Order


How do I place an order?

From party goods and decorations to bakeware and favors, just click on a product name or image. If it’s an item you want to buy, click "add to my cart" or "buy now." With that click, your shopping cart will be displayed with a subtotal. Indicate the quantities for the products you chose. You’ll be able to edit or delete any items on your list. At this point, you can continue shopping, check out or cancel your order.

What if an item is out of stock?
We make every effort not to be out of stock of an item, but occasionally certain items are unavailable or discontinued. If we are out of stock on an item you've ordered, we will contact you by phone or email. At that time, you can accept or decline the wait on that particular item. Should you choose to decline, only the items available will be shipped and charged. Should you choose to accept the waiting period, the item will be shipped as soon as it is back in stock. We follow a 15-day rule on out-of-stock items. If your item is not in stock within 15 days from your acceptance of the waiting period, that item will be cancelled from your order and you will be billed only for the items available and shipped.

Do you accept backorders?
We are unable to accept backorders on out of stock items. We apologize for any inconvenience this may cause.

Do you ever substitute items?
Sometimes, we will consider substituting an item if we are out of something. As a rule of thumb, we will call the customer and have them approve the substitution first.

How do I use my coupon code?
Coupon codes are submitted on the shopping cart page. If you received a coupon code from an iParty promotion, simply follow these easy steps:

1. Add desired items to your shopping cart.
2. Make sure you meet the minimum purchase requirement, if applicable.
3. Enter your promotional code in the promotion field provided.
4. Click the "OK" button.
5. You should see your updated total. (Note: You may update your subtotal whenever you change quantities or delete items.)
6. Continue checking out.
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