Welcome to iParty.com Customer Care

 

Retail Store Customer Care:

If you have a question or need to reach us regarding one of our retail store locations, please click here.

 

Online Customer Care:

We want your online shopping experience to be almost as fun as the party itself so let us know what we can do to help! Please use the form below to contact us. We respond to most emails within 12-24 hours. Any correspondence sent on weekends will be answered the next business day.

 

First Name: *
Last Name: *
Email Address: *
Order Number:
Subject: *
Comments/Concerns: *

 

Prefer to talk to someone? Call us!

 

Call us toll-free at 1-866-433-0208 to speak with an iParty.com customer service representative. Representatives are available Monday-Friday (excluding holidays) from 9:00AM to 5:00PM EST. If you are unable to reach us during regular business hours it means that all of our representatives are on the line with other customers. Since sitting around on hold is just no fun, simply leave us a message at the prompt and we will return your call as soon as possible. Be sure to leave your name, phone number including area code, a good time to reach you and any pertinent details.

 

Please note that we are unable accept sales call through this phone number. If you would like to reach someone about product opportunities please use the form above.

 

Donation Requests

Please review our donation policy here.

 

 

Mailing Address

iParty.com

Attn: Online Customer Care

270 Bridge Street, Suite 301

Dedham, MA 02026